POLICIES

NEW CLIENTS

ALL NEW CLIENTS BOOKING A COLOR AND OR SPECIALITY SERVICE ARE REQUIRED TO LEAVE A CARD ON FILE. SOME SERVICES MAY RESULT IN LEAVING A DEPOSIT THAT WILL GO TOWARDS YOUR SERVICE THE DAY OF.

NO SHOW

PLEASE RESPECT OUR TIME AS WE DO YOURS. WE MAKE NO MONEY WHEN YOU NO SHOW. WE UNDERSTAND LIFE HAPPENS HOWEVER SHOULD YOU NOT SHOW, WE KEEP YOUR DEPOSIT/CHARGE CARD ON FILE AND YOU WILL HAVE TO PAY A DEPOSIT OF $100 FOR ALL FUTURE BOOKINGS. WE SEND EMAIL AND TEXT MESSAGE REMINDERS TO ENSURE YOU DO NOT FORGET.

CANCELATIONS

THINGS HAPPEN, KIDS GET SICK, WE UNDERSTAND THESE THINGS COME UP. SHOULD ANYTHING COME UP AND YOU NEED TO CANCEL OR RESCHEDULE, WE DO REQUIRE 24 HOURS NOTICE. CANCELATIONS MADE THE DAY OF WILL RESULT IN YOUR CARD BEING CHARGED HALF OF YOUR SERVICE.

WE DO NOT HAVE A RECEPTIONIST BUT DO RETURN CALLS WITHIN 24 HOURS MONDAY - FRIDAY. IT IS BEST TO CONTACT YOUR STYLIST PERSONALLY OR BOOK ONLINE. 
8075 OSWEGO RD. SUITE 10 
LIVERPOOL, NY 13090
CLOSED ON SUNDAYS
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